• Increased customer satisfaction as the Tokens No. is called on First in First out (FIFO) basis
• Maintains the discipline at the counter
• Improves productivity of the counter operator as there is no rush and interruption at the counter
• Facilitates creating service wise workflow as per the process requirement
• Easy to monitor the process by administrator through console screen
• Shows real time status of the queues and counter backlogs at any given time

• Customer Prints a Token From The Kiosk
• Customer Waits At The Customer Lounge
• Token Called Displayed On LCD Screen
• Customer Approaches Counter
• Token Processed & Forwarded To Next Stage (if any) or aborted
• Customer Waits For Stage 2 Counter To Call
• Token Called Displayed On LCD Screen
• Customer Approaches Stage 2 Counter
• Token Processed & Forwarded To Next Stage

• Kiosk (Token Dispenser Unit)

 Sample Kiosk Screen

 Sample Token Slip

• LCD Display Sample
• Counter Operator

 Sample Counter Operator Screen

• Reports