Queue Management System

ABOUT THIS PRODUCT

Queue Management System through Tokens (QMS)

QMS application is a workflow based web administration tool used to manage the queue at the counter.  It can manage complex workflows covering multiple counter visits and multiple services running simultaneously.

BENEFITS

  • Increased customer satisfaction as the Tokens No. is called on First in First out (FIFO) basis
  • Maintains the discipline at the counter
  • Improves productivity of the counter operator as there is no rush and interruption at the counter
  • Facilitates creating service wise workflow as per the process requirement
  • Easy to monitor the process by administrator through console screen
  • Shows real time status of the queues and counter backlogs at any given time

WORKFLOW

  • Customer Prints a Token From The Kiosk
  • Customer Waits At The Customer Lounge
  • Token Called Displayed On LCD Screen
  • Customer Approaches Counter
  • Token Processed & Forwarded To Next Stage (if any) or aborted
  • Customer Waits For Stage 2 Counter To Call
  • Token Called Displayed On LCD Screen
  • Customer Approaches Stage 2 Counter
  • Token Processed & Forwarded To Next Stage

COMPONENTS

  • Kiosk (Token Dispenser Unit)

 Sample Kiosk Screen

 Sample Token Slip

  • LCD Display Sample
  • Counter Operator

 Sample Counter Operator Screen

  • Reports

REQUEST BROCHURE


ONE STOP SOLUTION

Consultancy for Requirement Analysis

We canvass your environment to understand your requirements and accordingly suggest you the best suited solution.

Collaboration with 
Major OEMs

Our partnership with major OEMs of the industry ensures genuine and quality products coupled with excellent services.

Competitive 
prices

The very collaboration with major OEMs help us get you the best products at highly competitive prices.

Fully Equipped, 
In-House Team

Every editing option is extremely well-thought to make it easy for you to find and work with. Build your dream website.

Timely 
Execution

Our fully equipped in-house team of engineers deploys the solutions at your doorstep relieving you of hassles to coordinate with multiple people and entities.

Excellent On-site and After Sales Service

Excellent service is our customer’s right and we go that extra mile to sustain the same. One year free service after deployment followed by option for Annual Maintenance Contract (AMC).

Toll Free: 1800 220 199